About CRIM

Luc Gagnon

President of the Board of Directors
Chief Technology Officer, TELUS Health and Payment Solutions

Luc Gagnon

Luc Gagnon is responsible for the development of  technology and software products at TELUS Health. He is dedicated to delivering the best products and software solutions in the industry, by driving robust solution architecture and user-centric design.

Mr. Gagnon brings more than 25 years of experience in the healthcare informatics and telecommunication industries and has led product development teams in major software companies in North America and Europe.

Prior to joining TELUS, Luc served as Chief Operating Officer for Bluestreak Technology; Chief Technology Officer, Worldwide and General Manager, Canada for Healthvision; and was Canadian Country Manager for Lawson Healthcare.  He has also held several high-level management positions with major software and telecommunication companies. .

As a researcher, Mr. Gagnon published in the speech and natural language processing field and was the Canadian Delegate and Secretary of the NATO RSG.10 group, devoted to speech research and multimodal user interfaces. He is a member of the Ordre des Ingénieurs du Québec and holds a M.Sc. degree from University of Ottawa and a B.Sc. from Université Laval.

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Recent Publications

  • État des lieux des technologies web

  • La science des données pour la prédiction des temps de réponse dans la gestion des services incendies : l'exemple de Montréal