Courses

English courses available

• ITIL® Intermediate - Release, Control and Validate (RCV)
• ITIL® Intermediate - Operational Support and Analysis (OSA)
• ITIL® Intermediate - Service Offering and Agreements (SOA)
• ITIL® Intermediate - Planning, Protection and Optimization (PPO)
• ITIL® Intermediate - Continual Service Improvement (CSI)
• IT Service Management - ITIL Foundation (V3)
• ITIL® - Implementing and Managing ITIL V3 in an outsourcing context
• ITIL® V2 to V3 Transition (Bridging)
• ITIL® Version 3: Service Desk Management
• ITIL® - V3 Overview
• ITIL® - Service Manager Bridging Transition V2 to V3
• Overview ISO 20000
• IT Service Quality Management with ISO/IEC 20000
• Object-Oriented programming with C#
• Developing with C# - Intermediate
• SQL Language - Beginner
• Operational Risk Management

CONTACT

Training and Transfer Centre

CRIM, Campus TC

514 840-1251
Toll free: 1 877 840-2746