Inbe

Sondage par agent conversationnel

Ce projet vise à rendre plus efficaces les sondages et les enquêtes client par l’intégration d’agents conversationnels (chatbots). Nos experts en traitement automatique des langues naturelles (TALN) travaillent à la création d’un outil permettant de détecter automatiquement le sentiment exprimé et les caractéristiques des produits dans les réponses des personnes sondées afin de pouvoir dialoguer sur ces dernières. Une preuve de concept a été réalisée en 2019-20.

Client

Inbe

Partenaire

CNRC

Mots-clés

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*Champs requis

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Ce champ est masqué lorsque l‘on voit le formulaire.
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