The chatbot: the survey’s best friend?

The chatbot market is exploding. Three years ago, there were as many as 300,000 chatbots on Facebook. Comm100, a Canadian provider of customer service and communication products, reveals that its chatbots are handling over 25,513 conversations monthly. Their customers come from a variety of sectors: banking, education, health and consumer products. According to Gartner, a chatbot […]