Privacy Policy

Effective date:September 22, 2022

Table of contents

1. Objectives

CRIM, Computer Research Institute of Montreal, is a center for applied research and technological innovation in computer science.

CRIM is committed to protecting the privacy rights of all individuals about whom it has collected personal information. For their part, the personal information of our employees is subject to the CRIM employee privacy policy and not to this policy.

By the nature of our mission, we collaborate and work on numerous projects that may result in the collection, use, or sharing of data. This privacy policy does not cover this aspect. However, we would like to inform you that we apply the highest standards in terms of ethics and information security.

This policy complies with the Privacy Act and is intended to explain to you how, why, and the nature of the information that is collected, used, or shared.

2. Definition of personal information

Personal information is information that relates to a natural person and that allows that person to be identified. They are confidential and, except in exceptional cases, cannot be communicated without the consent of the person concerned.

3. Personal Information

3.1.What information do we collect?

Unless it is implied, CRIM does not collect personal information without your consent. Here is the nature of the information collected and provided by you:

  • Firs Name, Last Name, and contact details;
  • Information about your previous studies and jobs. Cf. CV. ;
  • The legal name of your business;
  • Information related to online payment is not collected;
  • Any other information that you provide to us.

Here is the type of information that is collected automatically :

  • The domain name of your Internet service provider;
  • Your IP address;
  • Browser type: Microsoft Explorer, Mozilla Firefox, Google Chrome, etc.;
  • The operating system and its version: Windows, Mac OS, Linux, etc.;
  • The date and time of the visit;
  • The pages you visit;
  • Your country of location;
  • The address of the referring site, if you access the CRIM site from another site.

3.2.How are they collected?

  • By postal mail;
  • By email;
  • Through our websites via:
    • Our online forms such as applying for a job, making an appointment, inquiries, seminar registration, membership, payment, etc.
    • Digital markers:
      A digital marker is a computer file that is placed on your computer by a website that you visit. They are stored on your computer so that the web server holds some of your information. The user may use this information for the same visit or for subsequent visits. Internet cookiesand HTML5 web storage specifications are all digital markers. They are used in the collection of web analytics to store your preferences (e.g. language, location, etc.).
  • Cloud services:
    Although CRIM uses cloud services as part of its functions, we have a very strict data protection policy on this subject. Here are a few:
    • With exceptions, standard and recognized providers on the market such as Google or Microsoft for example;
    • Except in exceptional cases, the servers must be physically located in Quebec or, at least, in Canada;
    • No tolerance for data loss;
    • Transactions and communications are encrypted;
    • Have an identity and access management mechanism with multiple password authentication;
    • Access to information can only be made by authorized and authorized CRIM employees


3.3.1.Managing our customers and prospects

CRIM has a CRM (Customer Relationship Management) which is a software for managing relationships and interactions with its customers or prospects. It helps businesses manage the customer lifecycle, interact with customers, streamline processes, and improve profitability.

Note that our CRM is a cloud service so the data collected by it is hosted on our provider’s servers.

3.3.2. Web analytics

Web analytics is the collection, analysis, measurement, and reporting of data about website traffic and visits. This data is used for statistical purposes to improve our website. It also helps us with administrative tasks like these:

  • Communications and information technology statistics;
  • Audit and evaluation;
  • Research;
  • Planning;
  • Reporting.

3.3.3.Protection and security

We use software to monitor network traffic and to detect unauthorized attempts to change information or damage our systems. This software receives and stores the following information:

  • The IP address of the computer that contacted our website;
  • The date, time of the visit, and the pages viewed.


CRIM takes appropriate security measures to protect your personal information. These vary according to the sensitivity of the personal information and the context of use.


To have your personal information corrected, simply request it by contacting the Chief Privacy Officer. See section 5.1 below.


It is not CRIM’s policy to disclose your information to a third party except, exceptionally, to the competent legal authorities where applicable.

4.Can this privacy policy be changed?

Yes, we will post the date of the change on our website and, where possible, inform those affected.

5. Who to contact?

5.1.Chief Privacy Officer

If you have questions, comments, concerns, or complaints regarding the administration of the Privacy Act, you may contact our Chief Privacy Officer by email at vieprivee@crim.caor by mail at the following address:

Chief Privacy Officer
Computer Research Institute of Montreal (CRIM)
101 – 405, Ogilvy avenue
Montreal (Quebec) H3N 1M3
514 840-1234

5.2.Office of the Privacy Commissioner of Canada

Office of the Privacy Commissioner of Canada
30, Victoria Street
Gatineau (Quebec) K1A 1H3
Toll-free number: 1-800-282-1376
Phone: 819-994-5444

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