Privacy Policy

Last update : November 23, 2023

Table of contents

1. Purpose

The Computer Research Institute of Montreal (CRIM) is an applied research centre that provides cutting-edge expertise in artificial intelligence and information technologies.

CRIM is committed to protecting the privacy of all individuals about whom it collects personal information. Our employees’ personal information is subject to the CRIM Employee Privacy Policy, not the policy presented here.

Our mission, by its nature, requires us to collaborate and work on numerous projects that may involve data collection, use or sharing. The present privacy policy does not cover this aspect. However, we want you to know that we apply the highest ethics and information security standards.

This policy complies with legislation on personal information protection. It is intended to specifically explain what information is collected, used or shared, and how and why it is collected, used or shared.

2. Definition of personal information

Personal information is information relating to a natural person and enabling that person to be identified, including name, address, telephone number, email address, occupation, social insurance number, date of birth, photograph and bank details. Unless otherwise specified, this information is confidential and cannot be disclosed without the consent of the person concerned.

3. Personal information

3.1 What do we collect?

Unless expressly implied, CRIM does not collect personal information without your consent. Here is the type of information collected and provided by you:

If you are a candidate for a job offer published by CRIM, the following information is collected by the recruitment tool Atlas-Workland (Privacy Policy – Workland) :

  • First and last name;

  • Curriculum Vitae;

  • Criminal and credit history.

If you want to book office space:

  • First and last name, email, telephone number.

If you are a business customer:

  • First and last name;

  • Position;

  • Business contact (address, email, telephone)

  • Credit card payment information for clients through Yapla (Privacy policy).

If you want to sign up for one of our events (training, seminars, etc):

  • First and last name;

  • Email;

  • Communication preferences.

If you are visiting our website:

The following information is collected automatically:

  • The domain name of your Internet service provider

  • Your IP address

  • Your browser: Microsoft Explorer, Mozilla Firefox, Google Chrome, etc

  • Your operating system and its version: Windows, Mac OS, Linux, etc

  • Date and time of the visit

  • The pages you consulted

  • Your country of location

  • The address of the referring site if you are accessing CRIM online via another website

3.2 How do we collect information?

  • By regular mail

  • By email

  • Through our websites via:

    1. Online forms, such as job applications, making appointments, requesting information, registering for seminars, membership application, payment, etc
    2. Digital tags:

A digital tag is a computer file placed on your computer by a website you visit. It is stored on your computer so the web server can retain certain information about you. The web server may use this information during the same or subsequent visits. Digital tags, including cookies, are used in Web analytics to record your preferences (e.g. language, location, etc).

  • Cloud services:

CRIM uses cloud services in its operations, and we have a strict data protection policy in this area. Here are a few examples:

    1. Unless otherwise specified, standard and recognized market suppliers such as Google or Microsoft, for instance
    2. With few exceptions, servers must be physically located in Quebec or, at a minimum, within Canada
    3. No tolerance for data loss
    4. Transactions and communications are encrypted
    5. Identity and access management with multiple password authentication
    6. Information can only be accessed by authorized CRIM employees.

3.3 Why?

3.3.1 Managing customers and prospects

CRIM uses Zoho CRM, a Customer Relationship Management (CRM) system. This tool for managing relationships and interactions with customers or prospects helps companies manage the customer lifecycle, interact with customers, streamline processes and improve profitability.

Please note that our CRM is a cloud-based service. Consequently, the data it collects is hosted on our provider’s servers.

3.3.2 Web analytics

Web analytics is data collection, analysis, measurement and reporting data on website traffic and visits. This data is used for statistical purposes to improve our website. It also helps us perform administrative tasks such as:

  • Statistics relating to communications and information technologies

  • Auditing and evaluation

  • Research

  • Planning

  • Reporting

3.3.3 Protection and Security

We use software to monitor network traffic and detect unauthorized attempts to alter information or damage our systems. This software receives and records the following data:

  • The IP address of the computer that has contacted our website

  • The date and time of the visit and the pages consulted

3.4 Protection

CRIM takes appropriate security measures to protect your personal information. These measures vary according to the sensitivity of the personal information and the context in which it will be used.

3.5 Corrections

To correct your personal information, contact the Chief Privacy Officer. See section 5.1 below.

3.6 Disclosure

CRIM’s policy is not to disclose your personal information to any third party except, as may be deemed necessary, to the competent legal authorities.

4. Can this privacy policy be modified?

Yes, we will post the date of the modification on our website and, whenever possible, inform the persons concerned.

5. Who to contact?

5.1 Chief Privacy Officer

If you have any questions, comments, concerns or complaints regarding the administration of the Privacy Act, you may contact our Chief Privacy Officer by email at or by mail at the following address:

Riaz Soundarjée – Senior Director, Operations, Technology and Digital Transformation
Chief Privacy Officer
Computer Research Institute of Montreal (CRIM)
101 – 405, Ogilvy Avenue
Montreal, Quebec
H3N 1M3
514 840-1234

5.2 Office of the Privacy Commissioner of Canada

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec
K1A 1H3
Telephone: 819 994-5444
Toll-free: 1-800-282-1376

button upCreated with Sketch.

Abonnez-vous à notre infolettre

*Champs requis


Subscribe to our newsletter

*Required fields